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  1. Episode
  2. I have a question about the Episode App on my mobile device.
  3. Technical Issues

Technical Issues

Common technical problems and how to fix them.

  • Timer Passes are not refilling / Reward Passes are not accruing
  • Why does my friend have more stories than I do? How do I get these additional stories?
  • Where is the sound in this app? How can I adjust the volume?
  • I’m receiving a message that says the author hasn’t finished the story yet. What’s going on?
Episode
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