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  1. Episode
  2. The Episode app
  3. Purchases Issues and Questions

Purchases Issues and Questions

  • Update to Offers Section
  • I made a purchase but didn't receive it. I tapped restore purchase but it didn't restore. How do I get my purchase?
  • My child made a purchase in this app without parental consent. How do I receive a refund?
  • I bought passes/gems and didn’t get them! How can I get my purchase?
  • How Do I Get A Refund?
  • How can I purchase passes?
  • I accidentally made a purchase with a Google Play coupon credit. How do I receive a refund for my Google Play credit?
  • My Android device says I am unable to make purchases. How can I turn on purchases?
  • I made a purchase and then switched devices, but now I no longer see my purchase.
  • I made a purchase and then logged in to my old account, now I no longer see my purchase.
  • I bought a VIP subscription, but did not receive the rewards.
  • How do I get the Amethyst Monthly VIP Special Subscription?
  • I didn't receive my daily Gem reward from my VIP subscription purchase.
  • How do I cancel my subscription?
  • How do I change / cancel my VIP recurring subscription purchase?
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