Purchases Issues and Questions
- I made a purchase but didn't receive it. I tapped restore purchase but it didn't restore. How do I get my purchase?
- My child made a purchase in this app without parental consent. How do I receive a refund?
- I bought passes/gems and didn’t get them! How can I get my purchase?
- How Do I Get A Refund?
- How can I purchase passes?
- I accidentally made a purchase with a Google Play coupon credit. How do I receive a refund for my Google Play credit?
- My Android device says I am unable to make purchases. How can I turn on purchases?
- I made a purchase and then switched devices, but now I no longer see my purchase.
- I made a purchase and then logged in to my old account, now I no longer see my purchase.
- I bought a VIP subscription, but did not receive the rewards.
- How do I get the Amethyst Monthly VIP Special Subscription?
- I didn't receive my daily Gem reward from my VIP subscription purchase.
- How do I cancel my subscription?
- How do I change / cancel my VIP recurring subscription purchase?