App Questions
Troubleshooting and using the Episode App
- Timer Passes are not refilling / Reward Passes are not accruing
- How do I change the language?
- How old do I have to be to use this app?
- How do I replay a story?
- Where is the restart button? I want to erase my progress and start my app from the beginning.
- I’ve finished reading some of the stories on my app and want to get rid of them so they’re not filling up my queue. How do I get rid of them?
- I don't understand these recharged passes! How do they work?
- I don’t like the wait times. Why do you make us wait so long to read another story?
- Why does my friend have more stories than I do? How do I get these additional stories?
- Why do iOS devices receive stories before Android devices?
- Where is the sound in this app? How can I adjust the volume?
- I’m receiving a message that says the author hasn’t finished the story yet. What’s going on?
- I don't like the way my character looks. Why can't I change my avatar?