We have received reports that some authors are experiencing different read totals on the Episode App and the Writers Portal website. This is currently a known issue which is causing an incorrect total number of story reads to be displayed. Our team is aware of this issue and are currently working on a fix for it in a future update. We hope to release the fix for this issue as soon as possible.
Articles in this section
- Mobile Creator characters missing / disappear when tapped.
- Timer Passes are not refilling / Reward Passes are not accruing
- Due to an exceptionally high support ticket volume, response times may be delayed.
- 'Game State on a different platform' error message
- Missing Features - Can't Search For User Stories - Settings and Home Only
- Didn't receive Gem rewards after reading a chapter
- It Starts With A Bra - Chapters Won't Unlock
- My story froze on the ad sponsor screen, and now my screen is blue.
- (For Authors) My Writers Portal and Episode App total reads don't match.