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Live Issues
Check here for information about current live issues on the platform.
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Technical Issues & Questions
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App Questions
Troubleshooting and using the Episode App
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Purchases & Subscriptions
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Community Guidelines
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Mobile Creation
Create Episode Stories on your Mobile Device
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The Writer Portal
Learn about the Episode Writer Portal!
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Writing & Directing
How-to's for donacoding and creating your stories on Episode
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Safety Concerns
Need help? We've got resources for you.
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Content Guidelines
Promoted articles
- Story Information Missing Error
- Event shelves are missing.
- Didn't receive Gem rewards after reading a chapter
- Missing Features - Can't Search For User Stories - Settings and Home Only
- My story froze on the ad sponsor screen, and now my screen is blue / black.
- Timer Passes are not refilling / Reward Passes are not accruing
- How to Google your issue - Locate common errors and solutions on the Episode Forum
- Content Guidelines