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Live Issues
Check here for information about current live issues on the platform.
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Technical Issues & Questions
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App Questions
Troubleshooting and using the Episode App
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Purchases & Subscriptions
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Community Guidelines
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Mobile Creation
Create Episode Stories on your Mobile Device
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The Writer Portal
Learn about the Episode Writer Portal!
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Writing & Directing
How-to's for donacoding and creating your stories on Episode
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Safety Concerns
Need help? We've got resources for you.
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Content Guidelines
Promoted articles
- Sharelink Doesn't Work
- Mobile Creator characters missing / disappear when tapped.
- Error Loading Episode / Download Didn't Complete Error (iOS)
- Due to an exceptionally high support ticket volume, response times may be delayed.
- 'Game State on a different platform' error message
- Timer Passes are not refilling / Reward Passes are not accruing
- Content Guidelines